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Store Policies
Privacy Policy
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter or respond to a survey.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
Like most websites, we use cookies and/or web beacons to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the 'do we use cookies?' section below for information about cookies and how we use them.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
• To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
• To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.
• To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
• To administer a contest, promotion, survey or other site feature
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their account. Once logged please click on account history. Your account history will be brought up, you can change your account profile by clicking on your name at the top of the statement.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.rrsupplyco.com/servlet/the-template/policy/Page.
Your Consent
By using our site, you consent to our privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
www.rrsupplyco.com
8801 N 32nd St Ste B
Richland, MI 49083
United States
customercare@rrsupplyco.com
269-808-0573
Payment
Payment instructions: Customers paying by personal check must wait for check to clear before product is shipped. All orders ship as soon as payment is received.
Shipping
As always all items purchased from R&R Supply are automatically eligible for combined shipping. No special shipping, no tricks, just clear view pricing, great products and quality service. Deep total price discounts for each additional item purchased!!! Mix and match and receive our second line price (which includes shipping and handling) on all additional items offered by R&R Supply regardless of product, make, model or color!!! Please see each additional listing's second line price. First line price will be charged on the item with the highest shipping and handling price all additional items will be charged at each listing's second line price.
All items from R&R Supply are always eligible for combined shipping!!! Please see our clear view pricing which includes shipping and handling in each listing.
Return Policy
Satisfaction guaranteed: No smoke and mirrors here just honest prices and great products. If you are not satisfied just request a return authorization number and ship the product back to us in new condition. Please ask if you have any questions. We cannot be responsible for return shipping costs. All refunds will be less all fees incurred by R&R Supply. In the end we will, without question work hard to ensure your satisfaction. We want you to know that if you are not happy we are not happy!!!
Undamaged delivery guarantee!!! Your products delivered to you undamaged guaranteed!!! That's our promise to you!!
R&R Supply will gladly accept any new returned item purchased from R&R Supply stock provided it is in sellable condition. New returns must be returned in their original box or packaging, and must not be deteriorated, torn or otherwise not sellable in its condition or appearance. A Return Authorization number (RA) must accompany all returns. You must request an RA within 15 days from your purchase date. Your refund will be less fees and shipping costs. Our fault we will pay fees.
About Us
Products: All items are brand new. We are an authorized distributor of all products we sell. Your items form us will be factory fresh!!!! We stock 98% of all items we sell. When you need it depend on us to get it there quick.
We are working hard to develop and maintain long-term mutually beneficial relationships with all of our customers. We feel that any business relationship is symbiotic and can only be maintained long term if both parties benefit from the relationship. This is and always will be the corner stone of our business. This core value is what drives our company. As we grow and continue to expand we are working hard to find the best value and quality products available. This enables us to deliver to you exactly what you expect from R&R Supply.
I am looking forward to assisting you with all of your safety supply needs. Thank you for your time and consideration.
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